Store Policy
Customer Care
At élève, we are committed to providing exceptional customer service. Our team is here to assist with any inquiries or concerns regarding your shopping experience. For questions about orders, products, or general assistance, please contact us at eleve@elevefashion.co. We strive to respond to all inquiries within 24 hours during business days. Your satisfaction is our priority, and we aim to provide the best support to ensure a smooth shopping experience.
Privacy & Safety
Your privacy and safety are of utmost importance to us. We collect and use your personal information solely to process orders, provide customer service, and improve your shopping experience. We follow strict data protection measures, and your information will never be shared with third parties without your consent, except when required by law.
All payments are securely processed using encryption and safety protocols, ensuring your personal and financial details are protected at all times. We do not store sensitive payment information on our servers.
We encourage customers to create strong, unique passwords and safeguard their account information. If you suspect any unauthorized access to your account, please notify us immediately so we can take swift action.
At élève, we are fully committed to eco-friendy, sustainable practices while ensuring a safe and trustworthy shopping experience for all.
For more information about our policies, feel free to contact our support team at eleve@elevefashion.co